Important Notice

This Agreement is entered into by and between you and the Wkgb system and has the effect of a legally binding contract.

Please read and fully understand all provisions, especially those concerning disclaimers or limitations of liability, dispute resolution, and governing law (which may appear in bold). Unless and until you have read and accepted all terms, you are not authorized to use these services. Your use of the services constitutes your acceptance of and agreement to be bound by this Agreement. If you have any questions, please contact support.

I. Definitions

Unless otherwise specified, the following terms have the meanings below:

1.1 Merchant ID: The account used to log in to and operate the merchant platform. After your application is approved, Wkgb will send your login account and initial password to your registered contact email. You may change the initial password and set a merchant key for querying and operating your Wkgb merchant account.

1.2 Merchant Key: The secret used to authenticate API or console operations on the merchant platform. You may rotate or reset this key in the merchant platform.

1.3 Settlement: After end users purchase your goods or services, Wkgb records the transaction funds to your Wkgb merchant account and, according to this Agreement and your settings, transfers funds to your bank account.

1.4 Withdrawal: Per your instruction or as otherwise agreed, Wkgb instructs the custodian bank to transfer funds to your designated lawful payee account within the relevant period.

II. Service Scope

2.1 Scenarios & Functions. Wkgb provides payment processing services so users can complete purchases of your goods or services (e.g., WAP/H5 payments).

2.2 Limitations. This service may only be used for the goods/services you declare and that are approved in the merchant platform, and each order must not exceed the limits set by Wkgb. You acknowledge that Wkgb may adjust your transaction limits based on your business type and risk profile.

III. Rights & Obligations of Wkgb

3.1 System Operations. Wkgb builds, runs, and manages the payment system and ensures its security.

3.2 Transaction Inquiry. Wkgb provides online query tools and APIs for managing merchant info and viewing transactions.

3.3 Instruction Verification. Wkgb verifies your payment instructions via your merchant login credentials and/or keys. Once verified, the instruction is deemed authorized by you.

3.4 Dispute Handling. Wkgb only provides funds transfer services. Disputes between you and users or other parties are your responsibility, except where caused by a system failure of Wkgb.

3.5 Business Review. Wkgb may review your business and items/services sold. If you violate Section 2.2 or applicable laws/regulations, Wkgb may suspend or terminate the service.

3.6 Dormancy. If no transactions occur for six (6) months after onboarding, or you have no transactions for 180 consecutive days, Wkgb may suspend service pending re-verification. If you fail re-verification, the Agreement may be terminated.

3.7 Delayed Settlement. If suspicious activity exists (e.g., AML/CTF risk, fraud, cash-out, malicious closure, or other violations), Wkgb may delay settlement/transfer until suspicion is cleared. You are liable for losses caused to Wkgb by your conduct.

3.8 Identity & Authorization. By using the service, you consent to Wkgb collecting and using information related to your usage (including identity, account, and transaction info) for verification per applicable law.

3.9 Risk Management. Wkgb may monitor and analyze transaction features and take measures such as delaying settlements, setting limits, or suspending access where abnormal activity is detected.

IV. Your Rights & Obligations

4.1 Onboarding & KYC. You must provide accurate, truthful, and complete information and keep it up to date. Failure to update may result in suspension.

4.2 Account Use. Do not rent, transfer, or misuse your Wkgb merchant account, interfaces, credentials, or certificates beyond the agreed scope.

4.3 No Storage of Sensitive User Data. Do not store users’ payment passwords, track data, chip data, CVV, expiry, etc.

4.4 Safeguarding Credentials. You are responsible for your account, passwords, SMS OTPs, and API keys. All actions under your account are deemed yours. Report compromise immediately.

4.5 Irrevocability. Due to the real-time nature of the system, once executed by Wkgb, your payment instructions cannot be stopped, altered, or revoked.

4.6 Proper Use. Do not copy, modify, or create derivatives of trademarks, logos, or materials without written authorization.

4.7 System Security. You are responsible for your infrastructure and must follow integration specs, validate signatures, and protect data in transit.

4.8 Genuine Transactions. You warrant that all transactions are genuine and not fictitious.

4.9 Order Records. Keep lawful, accurate, and complete order info and retain relevant data/receipts for at least three (3) years (or as required by law).

4.10 Third-Party Marketplaces. If you operate a marketplace, you must KYC your sub-merchants and collect/retain their qualifications and order data per applicable requirements.

4.11 Marketplace Risk Control. You must monitor sub-merchant legality and prevent credit card cash-out, money laundering, and false transactions.

4.12 Anti-Cash-Out & AML. Do not engage in or assist with illegal cash-out, money laundering, or split transactions.

4.13 Physical vs. Virtual Goods. If you sell both physical and virtual goods, you must apply for separate merchant IDs for each category.

4.14 Security Rules. Do not reverse engineer, copy, or tamper with the system or software.

4.15 Treat all consumers fairly regardless of payment method.

4.16 Additional Obligations. Do not transfer interfaces to third parties; do not use rented or resold terminals or accounts; protect transaction data; do not surcharge users or provide inferior service based on payment method choice; etc.

4.17 Consumer Protection. Do not pass on or disguise service fees to users of specific payment methods and do not unreasonably refuse enabled methods.

V. Fees & Settlement

5.1 Service Fees (Tax Included).

5.1.1 You agree to pay Wkgb service fees (“Payment Fees”).

5.1.2 Fees are deducted from each transaction at the approved rate shown in the merchant platform. Promotional rates, if any, may apply for limited periods.

5.1.3 If policies change, Wkgb may adjust fee rates with notice. If you do not object in writing within five (5) business days, the new rate applies.

5.2 Rounding. Minor rounding differences due to two-decimal rounding are acceptable.

5.3 Settlement.

5.3.1 After deducting fees, Wkgb credits the remaining amount to your merchant account.

5.3.2 Your withdrawal account must be a lawful account in your name (or otherwise legally authorized). Wkgb is not liable for delays caused by you or your bank.

5.3.3 Changes to withdrawal accounts or authorized payees must be made in the platform or via a supplemental agreement.

5.3.4 Unless configured otherwise, funds from day T will be withdrawn per the approved schedule; bank clearing times apply.

5.3.5 You may request to change withdrawal rules; the approved platform record prevails.

5.3.6 If you have used the service for less than 90 days or have not had 30 consecutive days of normal transactions, same-day (T+0) withdrawals are not provided.

5.3.7 In case of reconciliation discrepancies, Wkgb data prevails.

5.3.8 Invoicing is available per platform rules; you must provide accurate invoice info.

VI. Security Deposit

6.1 Wkgb may require a risk reserve (security deposit) as shown in the platform. The deposit is frozen and not available for use during the term.

6.2 Wkgb may adjust the deposit amount based on your risk. Failure to top up in time may lead to suspension or termination.

6.3 If you have no violations and no disputes/claims for one (1) year after voluntary termination, the deposit is unfrozen and returned without interest.

6.4 For losses caused to users or Wkgb by your violations, Wkgb may deduct from the deposit or settlement funds and pursue any shortfall.

VII. Refunds

7.1 You must maintain sufficient balance to process refunds. If a bank/user-caused refund fails, the amount may be returned to your merchant account for reprocessing.

7.2 Wkgb does not charge an additional processing fee for refunds, but bank-imposed fees (if any) are borne by you.

7.3 You are responsible for chargebacks and related disputes.

VIII. Confidentiality

8.1 Except as otherwise required by law or agreed in writing, neither party may disclose the contents of this Agreement, user personal/payment information, or technical credentials to third parties.

8.2 Wkgb may disclose your commercial information when required by regulators, law enforcement, competent authorities, or when necessary to handle verified user complaints.

8.3 Each party ensures its employees/agents comply with confidentiality obligations.

8.4 Obligations survive five (5) years after termination.

IX. Breach

9.1 Any violation of this Agreement constitutes a breach.

9.2 Wkgb may unilaterally terminate and seek damages if you, for example, engage in fraud, rent/sell accounts or terminals, conduct illegal activities, have serious compliance issues, refuse audits, are dissolved, harm Wkgb or its partners’ interests, or otherwise violate this Agreement.

X. Account Cancellation

10.1 Wkgb may cancel your merchant account if: you request cancellation, this Agreement is terminated, you use the service for illegal activities, or you materially breach this Agreement.

10.2 Regardless of cancellation, funds may be frozen or deducted per law or lawful requests of authorities.

XI. Disclaimers

11.1 A party is excused from performance to the extent prevented by force majeure. In addition, due to the nature of the Internet, events such as hacking, virus attacks, system failures, telecom adjustments, or government actions may excuse performance.

11.2 The affected party shall promptly notify the other party in writing; the parties will determine how to proceed based on impact.

XII. Risk Notice & Special Terms

12.1 You acknowledge the risks of e-commerce and will take reasonable precautions.

12.2 You must actively mitigate chargeback risks and timely address issues. If fictitious, fraudulent, or otherwise non-compliant transactions occur, you bear the resulting losses and must provide evidence upon request.

12.3 You must comply with applicable regulations and must not engage in unlawful activities (e.g., gambling, pornography, illegal securities/futures, unapproved asset management, illegal commodity exchanges, etc.).

12.4 Large-Amount Payments. If you enable large-amount payments, you confirm you will use them only for real-name services and accept full responsibility for violations.

XIII. Intellectual Property

13.1 All IP in materials provided by Wkgb (trademarks, logos, webpages, text, images, etc.) belongs to Wkgb.

13.2 Software, interfaces, and certificates are protected by copyright, patent, and other IP laws and belong to Wkgb.

13.3 Do not use or create derivatives without permission.

13.4 Do not replace, cover, deface, conceal, or destroy materials or devices bearing Wkgb branding.

XIV. Changes to this Agreement

Wkgb may modify these terms from time to time and will announce changes in the merchant platform. If you disagree, you must promptly notify Wkgb and stop using the services. Continued use constitutes acceptance of the revised terms.

XV. Governing Law & Dispute Resolution

15.1 This Agreement is governed by the laws of the mainland People’s Republic of China, unless otherwise required by applicable law.

15.2 Disputes shall first be resolved through friendly consultation; failing that, they shall be submitted to the competent court in the location of Wkgb.

XVI. Term, Renewal, and Early Termination

16.1 The effective period is as confirmed in the merchant platform and is deemed long-term unless otherwise stated. If rates change with notice and you continue using the service 30 days after notice, the changed rates apply.

16.2 Either party may terminate early for operational needs with thirty (30) days’ prior written or email notice, without liability.

16.3 Provisions regarding deposits, refunds, and confidentiality survive termination.

16.4 This Agreement is executed in two counterparts, each party holding one, both having equal legal effect.